At Tirupur Knitwears Exports Pvt. Ltd., we strive to deliver your orders efficiently and securely. Please review our Shipping Policy for details on how we manage order shipments.
1. Shipping Locations
We offer shipping to domestic locations, subject to service availability in the respective regions.
2. Order Processing Time
Orders are typically processed and dispatched within 2-5 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Shipping Charges
Shipping costs are calculated based on the weight, dimensions, and destination of the package.
The applicable shipping charges will be displayed at checkout before you confirm your order.
4. Delivery Timeframes
Delivery times may vary depending on the shipping destination and the courier service selected.
Estimated delivery timelines will be shared during the checkout process, with a maximum delivery period of 5 to 10 days.
5. Tracking Your Order
Once your order is dispatched, we will provide a tracking number via email or SMS, allowing you to monitor your shipment's progress in real time.
6. Package Receipt
Customers are advised to check the package's condition and weight at the time of delivery, preferably in the presence of the delivery personnel.
If the package appears tampered or there is a weight mismatch, please:
- Do not accept the package.
- Notify us and the respective logistics provider immediately via email with relevant photographs.
7. Undeliverable Packages
In cases where a package cannot be delivered due to an incorrect address, refusal to accept delivery, or other reasons, the customer will bear the cost of re-shipping.
8. Shipping Delays
While we aim for timely deliveries, delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or logistical challenges. Tirupur Knitwears Exports Pvt. Ltd. will not be held liable for such delays but will work to resolve issues promptly.
9. Customer Support
For questions or concerns about your shipment, please contact our support team at [email protected].
Thank you for choosing Tirupur Knitwears Exports Pvt. Ltd. We are committed to providing a seamless shipping experience.